cratejoy.com

3
3 Based on 255 reviews

Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!...

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Watch out for auto-renewal

I ordered a 6 month subscription as a christmas gift for my niece. What I didn't realize at the time, was that the subscription is set for auto renew. They send a notice 2 days before the renewal was to be charged.Which, I think is a bit short notice, because (as in my case), not everybody checks their email everyday.I actually found out about the renewal when it hit my credit card.I went to the site, and canceled right away... BEFORE the next kit shipped. A refund is NOT automatic (unlike it auto renewal). I had to submit a request. The seller gave only a PARTIAL refund. What I ended up having to pay for was a service fee.I suppose it was for the service of getting ripped off!The company has a nice selection of subscriptions. But I will never purchase one again.

3
Date of experience: Jun 30, 2025

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Business Details

  • Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!

  • email support@cratejoy.com
  • language https://cratejoy.com

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