cratejoy.com

3
3 Based on 255 reviews

Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!...

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Neil S.
"Let's Paint Together" frustrated

I received the "let's paint together" subscription as a gift. Every month there is an issue. The first month I had to email Cratejoy for instructions to find the tutorial for my stamped tote bag. Not exactly painting in my book but it was cute. Your box isn't shipped from Cratejoy, it comes from Pop Shop America. Had a 2 month gap before the next box arrived. "Thank you for your patience while we were moving". Third box, no tutorial posted until 3 days after the box arrived and I had emailed about it. Auto reply to emaillsays they will answer within 24 hours. Nope. No reply to my email, but they did post a very short tutorial. Sentences like "mix to a nice consistency" are not very helpful. Over two weeks ago I received the "your package has shipped email", but my package wasn't received by the USPS shipping site until after I emailed about it, again with no email reply. I received the 4th box today. Guess what...there's no tutorial.

2
Date of experience: Apr 27, 2024

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Business Details

  • Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!

  • email support@cratejoy.com
  • language https://cratejoy.com

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