I ordered a non-renewable 6-month coffee-of-the-month subscription from MixCups in January 2022. The gift recipient received four monthly mailers, then the service stopped. No communications, no refunds. In February 2023, the company fraudulently charged my credit card for a renewal via the Cratejoy service. MixCups has not returned multiple emails... Cratejoy initally sent me a series of cut-and-paste responses... then replied with lies about the charges on my card... and now says they are unable to do anything about the charges made on their service. What a hassle to have to file fraudulent charge proceedings with my credit card company. Would recommend never using MixCups OR Cratejoy for any service.
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