This company is simply terrible. Read through the other reviews and you'll understand. I placed an order for a subscription on November 26th - plenty of time to arrive before Christmas. By December 19th it hadn't even shipped. I reached out to the seller - no response. The seller then charged me a $120 renewal fee, so I contacted Crate Joy. They claimed they couldn't refund anything and had to go through my credit card company. No way to elevate an issue, they just keep saying it's their "policy" and you have to wait until each box doesn't arrive - then they may refund your money for that box only. Do not do business with this website, it's nothing short of pure theft!
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