I've used Cratejoy the past two years for Christmas gifts. I've had 3 negative experiences. One, the seller, went above and beyond to make it right. The other two ghosted me and ruined the gift experience for the recipients and myself. To Cratejoy's credit, my last negative experience was so bad, the seller was kicked off the site. They did offer me a free one month box from any seller but I declined. I appreciated the swift response and action taken on this seller. The concept is smart and we've had some amazing, fun boxes. When shopping vendors, look at the most recent reviews, number of sales and recent sales. There are some good sellers/companies on there. I've never had any issues with shady charges, just crappy companies.
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