This is regarding the ONLY game I play on that site..Merge Academy. It was taking forever to fill one "customers" order so I went ahead and spent 20.00 to purchase some coins so I could complete the order and move on. I did initially receive the coins, completed the order and was almost to the point where I was at 500 pts, I needed 517, to progress, but I had other things to do so I signed off, came back on about 2 hours later and MY COINS I PURCHASED ARE GONE and the game reset itself BACK to where I was before. Now I'm out $$ and progress. I DID SIGN OUT so where'd my purchase go? I do have the purchase showing in my email. I did send them the transaction number and have yet to hear anything back from anyone regarding this problem. I guess I'll have to reach out to my CC company and have them cancel the transition on my end too now.
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