I've only been playing the one game, which I enjoy, and occasionally made item/package purchases. Once, whilst doing a purchase of a limited time pack, it somehow had an error but the transaction went through and came out of my credit card. Naturally, I was upset. I reached out via email, and had such a warm, understanding and wonderful experience! This person is Nahee Lee, who responded quickly to me, and helped me out, and I got my refund! All only took like 2-3 days! Such awesome customer service!
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