I ordered the Creality Falcon 10W Pro with Air Support. Delay after Delay. Weeks went by. Finally they said, we could offer the 10W updated version, they would add in the air support. (They did). Delivery update “Package on the way”. I followed the delivery. Next message “delivery next day”. The next day message “Package returned to Overseas Warehouse” now it took even more time. It took 6 weeks to deliver. I kept getting from their “customer support “ I’m sorry you’re.,,,,” They come back with a “I understand how you feel. I'd like to offer you a 20 CAD gift card as compensation. Would you accept that?” That probably won’t arrive. Save your time, stress, and money, and buy elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
CrealityFalcon, a proud member of the globally acclaimed Creality 3D Printers family, is driven by a team of passionate geeks and engineers dedicated to crafting top-notch laser cutters and engravers for creative makers. As enthusiasts of all things handmade, we meticulously fine-tune every aspect to enhance our customers' experience. Your feedback is crucial to us as we strive to continuously elevate our service. Stay connected with us on Facebook for the latest updates and insights!See more
