I inadvertently purchased the wrong course 4 days ago and haven't had any responses to my multiple emails and Facebook messages. I would like to switch the course or a refund. I am losing time to watch my preferred course. But also am concerned at the non-existence (or perhaps just very slow pace?) of the customer service.I am updating my review 1 week after first posting. I am increasing the stars to 4 because I did get a satisfying response from multiple Create Academy representatives and have been able to watch the Rita Kong course, which I am loving!! I do hope the staff is able to respond more promptly to others because it was very frustrating. And they have a wonderful product!
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Create Academy is the UK's most loved learning platform, on a mission to build creative confidence and make learning a joy. Through beautiful, thoughtfully curated video courses, we give you unprecedented access to the expertise of today’s leading figures in food, interiors, decorative arts and gardening.
