Worked for the company 2 and a half years before I chose to leave, my last position was as a deputy manager in Stockport. Had a fantastic, supportive registered manager for most of that time, then didn't. Some of the staff I worked with were brilliant however most of the services are terribly short staffed which is hard for everyone, especially the service users. Line managers of these services spend most of their time simply trying to cover shifts which then means they can't focus on supporting and developing the support workers. The constant use of agency workers makes it very hard to control quality though some of them are far better than the staff Creative Support recruits due to paying minimum wage in a competitive area. They are simply not competing with other places that pay better. Really chaotic senior management (including chief executive and ops manager) who judge the week only by if shifts are covered, it can be anyone basically with a pulse and despite lots of evidence about what is going wrong in services, it is truly staggering that there is no reflection or learning by the company, especially if it involves spending money. Very low staff morale across the board.Good training opportunities if you ask for them!
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