I loved working this job. I worked at a house in stoke on trent. The manager, Dee, was lovely, helpful and always there for you. I always made mistakes here and there but she was helpful and led me in the right direction. The only issue i had was with a staff member who I should have blown the whistle on. Her name is Kimberley Hughes. She bullied me whilst I worked there and called me after hours shouting down the phone at me making me cry. She used to drink the service users drinks and she allowed me to administer medication before I was signed off for it. She was a nasty woman and only cared about the money. She was rude to the men and did not respect their living environment as once she smoked her e cig out of the window in the lounge. This was October 2018 so smoking inside was not allowed at this time. i would be highly appreciative of anyone who can lead me to where the creative support staff complaints go. Other than this horrible staff member, it was a great company. The service users were lovely and a pleasure to support. The office staff were also very nice and the homes were run well. If you work in this job, don’t expect all the staff to be nice just because they're carers. Do not be scared of blowing your whistle because you really have to think about the service users first and what you would want if your family members were in a situation where they have a bad carer.
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