The process was filled with repetitive questions that had already been answered in the initial application. I spent the whole day going back and forth, explaining the same details repeatedly, which felt pointless. They asked about personal transactions with family members that were not ongoing, something I had never faced with previous lenders. Furthermore, there was a communication breakdown, and I had to reach out to find out why I didn't meet the criteria for approval. Overall, it was a very unsatisfactory experience. I won't be returning.
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