The process was frustrating due to repetitive questions that had already been addressed in the initial application. I spent the entire day going back and forth, explaining the same information, which felt pointless. They inquired about personal transactions with family members that were not ongoing, which I had never faced with previous lenders. Additionally, there was a lack of communication, and I had to reach out to understand why I didn't meet the criteria for approval. Overall, it was a very disappointing experience. I will not return.
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