Initially, I received numerous calls prior to making my payment. Once I deposited my funds, I struggled to get my account manager to contact me. I attempted to cancel and withdraw my money due to lack of support for starting trading. Unlike other platforms, this service requires a BTC wallet address for withdrawals. The call center agents insisted that only my account manager could assist me. When my account manager finally reached out, he asked for a week to demonstrate how I could profit. I did earn some initially, but after he suggested investing more in natural gas due to seasonal price increases, I opted to stick with my current funds. Unfortunately, the gas prices plummeted, resulting in a loss of R8000. I informed the manager that I wanted to withdraw once the price improved, but he misrepresented the risks involved. Now, as I seek to exit, I am being ignored, and my requests for assistance with the BTC wallet are unanswered. The withdrawal process is lengthy, taking seven days, which is only revealed after account creation. I wish I had chosen a platform that allows more control over my funds.
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