Initially, I received frequent calls before making my payment. However, once I transferred my funds, I had to plead and struggle to get my account manager to reach out. I wanted to cancel and withdraw my funds due to the lack of assistance in starting to trade. Unlike other platforms, this one requires a specific wallet address to withdraw, and the support agents insisted that only my account manager could assist with that. When the account manager finally contacted me, he requested a week to demonstrate how I could profit. In the beginning, I earned a small amount, but he encouraged me to invest more, claiming potential profits due to seasonal price increases. I made it clear that I couldn't deposit more and wanted to work with my existing funds. He eventually helped me open a position without additional deposits, but the price fluctuated, leading to a significant loss. When I expressed my desire to withdraw once the price improved, he dismissed my concerns, implying that I was warned of the risks, which he hadn't made clear. Now that I wish to exit, I'm being ignored again, and my requests for assistance with the wallet address are going unanswered. Although he promised support as long as I had an account, his communication has ceased. Additionally, they don't disclose that withdrawal requests take seven days to process until you're already invested. I recommend choosing a platform that offers you control over your deposits and withdrawals, as this one seems to hold your funds without giving you the ability to manage them effectively. I regret not trusting my instincts about this situation.
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