Poor customer service! I tried to contact them regarding an msds to which they kept sending a link to the general product description page that i had already found on their website. They were rude and not helpful at all, i tried to explain to them after each email of them sending the same link that that was not a msds and therefore not what i was looking for. In the end, they refused to send it and continued being rude and unprofessional. that was enough for me so i bought another shoe protectant from jason markk, a brand that is more open with their product information and i am happy with it!
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