I am not a customer, but my mother had a cricket charge appear on her credit card as fraudlent activity. When you call cricket, first you cannot reach a person. Then I attempted to use the chat, first the artificial stupidity refused at first to put a person on without my cricket number dispite me trying to explain I do not have a cricket number as I am calling to try to close the fraudlent account. I have the physical credit card information and was never asked once for this once a person did reply via chat. They refused to call me, and then after about 10mins of them replying every 4mins to my texts and asking me the same question nearly 4 times, they told me they check all purchases so I must have approved this and will need to contact my bank to cancel this. Not once did he ask my name, the account number, the credit card info nothing. Save your money and hopefully some kind of class action lawsuit can be filed against these criminals.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find great buys on cell phones, plans, & service at Cricket, where you get reliable nationwide coverage, affordable prepaid rates & no annual contract
