I called today regarding my reward code and the guy started explaining me what the reward code is. I interrupted him twice and explained him that I wanted to know about the reward code given to me 4 months ago. He checked and said- sorry No reward. I explained him that I had given a correct information and not only that I had directly contacted cops and provided them the images of the same incident. His reply was that police decision is final and we can't do anything. We are a very busy charity. I am feeling very disappointed by the way he was in hurry to put down the phone and all the information I had given was of no use. I don't think I will be bothered to contact them again. The way he said "we are a very busy charity" I want to ask him if he thinks people who call have so much free time to hold for 50 minutes and report a crime? I think it's time we should stop calling them to help them. It's not worth it. In place of a Thanks if we are shown arrogance and rude behaviour then what's the point?
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