Ordered a pen for a Christmas gift. The pen was ordered on 30th of November for Christmas which is a reasonable delay. We're the 14th of Jan and still no sign of the pen, the tracking says it has been shipped and that's it. Customer service provided no help, I managed to get one person over the phone who gave me zero information or help. Not buying a single thing from Cross ever again.
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Since our earliest days, Cross has rewritten the rules for putting pen to paper. We are a global leader in the fine writing industry, proud to build upon our legacy with premier pens and accessories for customers in 140 countries around the world.