cross.com

1.4
1.4 Based on 20 reviews

Since our earliest days, Cross has rewritten the rules for putting pen to paper. We are a global leader in the fine writing industry, proud to build upon our legacy with premier pens and accessories for customers in 140 countries around the world....

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Reynold Morgan
Very poor customer service

Customer service chased us for payment several times even though we had paid. submitted proof of payment. Have emailed several times since to check all is ok. No response whatsoever. Especially as they said they had put our account on hold until payment was received. Will not be buying from them again. Terrible customer service.

1
Date of experience: May 31, 2025

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Business Details

  • Since our earliest days, Cross has rewritten the rules for putting pen to paper. We are a global leader in the fine writing industry, proud to build upon our legacy with premier pens and accessories for customers in 140 countries around the world.

  • email customerservice@cross.com
  • call 18002827677
  • language https://www.cross.com

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