Man do I wish I looked into this companies reviews before going through their loan process...Some context this was the second lender in our application process. This was for a Co-op location. The Co-op was not setup in the normal way and this lead to our first lender pulling out.So as others have said it all started off well and friendly. But then once my application was complete it was a pain to get consistent information out of them. There was a partial hiccup due to our processor having to be changed, due to understandable circumstances. But, it took weeks to get another processor assigned. Making us extend closing. After that was cleared we were instructed to pay for an appraisal. Even though we later had issues with how the contract was structured. So why would they not bring that up first before having us pay for an appraisal that was not cheap.Furthermore we thought they were still doing underwriting, which was later communicated to us that they in fact were not. Leading to us eventually just asking for a denial of credit.Anyway I'm very much a person who wants to understand what I'm getting into and what lead me to what made me want to make this review. I was reaching out for clarification on some items and was basically questioned why am I doing this and not my agent. Which really annoyed me as I'm the buyer here not my Agent. The only good thing about this company is that their application process is easy. Everything else was a headache and a waste of time and money.
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