I experienced an issue a few pairs of footwear and contacted the customer service team. The response was almost immediate, and Siân was extremely helpful, promptly passing my information on for further assistance. Mark from the merchandising team then took over and handled my issue with great professionalism and care.The service provided by Siân, Mark, and everyone at Crosshatch involved in resolving this matter was exceptional. It is rare to receive such a high level of customer service, and this experience has certainly reinforced my decision to continue using Crosshatch products. Thank you to all involved.
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Crosshatch was born in the Northern Quarter of Manchester in 1996, taking the famous weave of denim as both its name and inspiration. Heavily influenced by music and the drive to do your own thing, Crosshatch took a direction all of its own with bold graphics, constantly evolving colour combinations and extra design details which show a focus on detail.
