I would have given 4 or 5 stars as the process of investing was very easy and there's a wide range of investment portfolios to chose from. However, I made a one-off investment payment but when I checked my bank statement, it's showing as a recurring payment which my bank confirmed was processed as a subscription that I never signed up for. I have reported it to Crowdcube who were very prompt at replying and reassured me that my payment isn't for a subscription and that they will look into it. I haven't received a reply to confirm why my payment was processed as a recurring payment but the experience hasn't left me feeling confident to want to continue using Crowdcube as an investment tool. Apart from that, my overall experience was very good so the payment issue is disappointing.
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At Crowdcube, we're fuelling the next generation of businesses who want to leave their mark on the world. We want to create a world jam-packed with exciting businesses, backed by a community of investors that believe in them.
Crowdcube Capital Ltd is authorised and regulated by the Financial Conduct Authority (No. 650205).
