I’ve never had service like I’ve had with crua outdoors- I could not believe service like this still exist these days. Jesse went well beyond duties- I needed a Duo Maxx flysheet but of course the procrastinator that I am- I was a day late and a dime short- Crua just had a massive sale and they were sold out of almost everything- including the flysheet I needed- I contacted customer service and asked about said flysheet - I was answered back with - I’m so sorry but we have sold out- and probably won’t have them back in stock for a year- I asked about returns or used equipment which sometimes people send stuff back-Without knowing what I started- A search began- I was sent an email from Jesse that it was the busy time of year and if I could be patient they would let me know if they had something - Well days went by- I’m assuming I’m just doomed not to have one until next year or so- I checked my e-mail later in the day and I had received an email from Jesse stating that some where found but without boxes-and was that alright? I replied with an astonished yes- Two days go by and Jesse sends me another email saying that a brand new one was found… in a box- Somehow it had been over looked- and that they would be sending it to me as soon as I paid the invoice- which I did instantly and it is on its way as I’m writing this… So Thank you so very much Jesse for taking your time out and helping a customer with a 30 dollar flysheet- I won’t forget the incredible service I have received from Crua and always have received - thanks again- Joe
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Crua Outdoors has a simple mission: build the world’s most comfortable, strongest tents, and send them out into the wilderness to give hunters and campers the best night’s sleep they’ve ever had outdoors. The secret? Our patented insulation technology. Head off on a hunting excursion, fishing trip or an outdoor family adventure, and we’ll keep you warm in the winter and cool in the summer. All year round, it’s a dark, quiet and comfortable tent. Our original was one heck of an over-engineered tough tent, so we built a few more Crua products – a lightweight Crua tent for your backpack, a six-person Crua for your mobile base camp, a three-person Crua for short stays, and a semi-permanent Crua for large groups. Years of fault free service in the most challenging weather conditions. Guaranteed.See more