cruiseamerica.com

3.9
3.9 Based on 294 reviews

...

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LAYMON COLLINS
Being lied to by Cruise America agent Esteban

When I usually rent from you I always have a great experience. I spoke with an agent last night name Esteban. He just flat out lied to me about the cost of renting a tow behind. I'm specially not happy when he continued to lie to me about the cost. You see he told me he would book my rental at $96 a night for 3 nights. I gave him my the dates needed for pick up and drop off and my credit card info. He said that I was all set. Then when I review it and I'm charged $160 a night for 3 nights. Hoping it's just a mistake he states it's $96 a night for 5 night minimum. I told him that's not what you told me before taking my credit card information. There was never once mention by him a 5 night minimum. In fact I asked him over and over again the dates I wanted and he stated $96 per night for three nights

1
Date of experience: Aug 15, 2025

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