Terrible experience with Cruise America – unsafe RV and zero customer supportWe rented an RV through CamperDays (provider: Cruise America) for a trip from July 1–9, 2025. Right from the start, the vehicle was defective: the gear shifter was broken, the engine warning light was on, and loose wires were hanging inside. The RV was clearly unsafe to drive.We contacted Cruise America immediately, but received no response — no assistance, no mechanic, no guidance. We returned the vehicle early and the mechanical issue was confirmed by staff, but to this day, they have not responded to our formal complaint submitted to cr @ cruiseamerica . com on July 13, nor the follow-up on July 27.No apology, no compensation, no communication.Cruise America charges for services they do not provide and takes no responsibility when things go wrong — even when safety is at stake.Avoid this company at all costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
