cruiseamerica.com

3.9
3.9 Based on 294 reviews

...

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Arnaut Morris
Like Elizabeth I would give a ZERO at…

Like Elizabeth I would give a ZERO at this stage.Day 1 rang to notify that fridge was not working on electricity as it should when hooked up.Day 2 the motor AC started leaking freon gas into the RV as we drove: smell of acetone, red eyes, unbreathable, CO alarm going off. Also stopped on the side of freeway to rush all out, family and small children. Was told to drive to a garage, where we spent the rest of the day. Now travelling without AC in Arizona heat.Day 3 the fridge broke down altogether.So after spending good money, we are now stuck without AC and without fridge.Repeatedly asked assistance to be contacted by more senior supervisors/management to discuss options, still no reaction after 2 days, apparently ruining customer vacations is not a concern.

1
Date of experience: Jul 01, 2025

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