I only tapped one star because we couldn’t give it ZERO. We have been stranded for 5 days without resolution and after numerous calls to their traveler assistance line- who will tell you that keeping a family of 4 on the side of the highway in Glacier National Park blackout is safe. Have been speaking with Jun and Kelli with their travelers assistance program and zero help. It took SIX hours to be towed the first night to a safe location after I had to make multiple other calls. Utterly disgusted. Do not use them
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