cruiseamerica.com

3.9
3.9 Based on 294 reviews

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Paula
RV tired & worn :(

First the good…. The staff were pleasant, friendly & worked hard trying to get all the RVs out. The not so good…I was disappointed we couldn’t pick our RV up until 4:15pm, and even more disappointed that we still had to drop it back at 9am, regardless of late pick up time. The Velcro on the curtains that went round the windscreen was hanging off/missing so you couldn’t block the light out.The sheets we had came vacuum pack so presumably newly laundered but one set was covered in stains, pretty gross.The door & drawer latches were worn, so when driving they all opened, I had to buy gaffer tape in the end as it was driving us mad!There was no plug for the sink, so hard to wash up, no washing up bowl was provided either.The ignition on the stove didn’t work.There’s a rail to hang up clothes but no coat hangers, would have been good to mention this or better still supply some, or have them available to buy.The sheets supplied were flat, as the bed is covered in vinyl for hygiene reasons, a fitted sheet would have been so much better & more comfortable, the flat sheet ended up in a ball by morning.The RV was not very clean, mirrors all smeared, potato chips under mattress, just grimy in general.Water hose leaked. Sink leaked into bottom drawer under sink. Water tank leaked when water pump on.The first night was not ideal, we arrived at our first destination really late due to late pick up, then made the bed to find gross stained sheets & food under mattress, was unable to eat what I bought to cook because we didn’t have matches to light stove with faulty ignition! Not the best start to our honeymoon! The next morning we got matches, cleaning products & I laundered the sheet, so luckily things improved!

3
Date of experience: Sep 04, 2025

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