The online chat will try to make you go to four options which means you have to then go on live chat. My experience was a wait for over 60 minutes until i got a response. If they answer and you are away and don't respond they close the chat.However if you do persevere then they are very helpful.When collecting the RV I felt that the agent rushed us and left us to figure things out.No torch in can.The plastic utensils will melt when used with frying pan.The frying pan is not NON STICK so is useless. 1 saucepan and one huge casserole pan for two people?You are not told about how to use the charging ports on the dashboard we found how to get a charge without using the engine.On booking especially overseas clients they do need to help you understand about where you can and cannot camp in national parks as it is not like Europe.
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