Misleading advertising on the deal, even after we had already booked the cruise. The misleading “gratuities included” continued to be advertised, even though our booking agent advised that this was not the case. She advised that it was an error in the email marketing campaign, and couldn’t be corrected but we never received any corrections, by email, so I wonder how many other people were duped. We have been using this company for over 15 years, but after the next 2 cruises that we have lined up, I think we’ll try another agent.
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