cryptonomy.finance

CRYPTONOMY FINANCE.

CRYPTONOMY FINANCE.I have already written several posts regarding Cryptonomy and the disgraceful way in which they treat their customers.All my fixed deposits with Cryptonomy have completed their 12 month term at the beginning of April this year and I am now unable to withdraw them. Also all of my deposits have been re staked into fixed deposit accounts without my permission.For the last month I have been in contact by email with Valery Hagen who apparently is the VIP & Institutional Relations Manager in the Finance Department at Cryptonomy.I have posed a series of questions to Ms. Hagen many of which have been ignored and not answered.1. She informed me that Cryptonomy Finance Ltd did NOT come under U.K. or USA jurisdiction but failed to let me know which Jurisdiction they do come under. I am aware they have a registered office at 10 York Road, London England SE1 7ND but they are not accepting registered mail there.2. On June 3rd 2025 she informed me that “All necessary corporate records are on file and available upon formal request through our compliance portal”. As far as I’m aware they don’t have a compliance porthole and I have requested them by email ….. but again nothing.3. I have requested on numerous occasions an address where they trade from and telephone number …… nothing4. I was informed some months ago that they were trading out of offices in London. Valery Hagen has categorically denied this but another member of staff confirmed this in an email to me. So one of them is lying!5. In every email she has sent me she wants me to sign the Cryptonomy.fi portfolio exit form which I am tired of telling her I won’t sign. By signing this you give away all your rights and it doesn’t state any dates when they will transfer my investment back to my wallet. 6. Valery Hagen stated in her email to me of June 17th 2025 “we are committed to operational clarity and fairness”. That is one of the biggest lies I have ever heard ‘operational clarity’ but she won’t tell me which jurisdiction Cryptonomy come under or where their offices are. I only invested for 12 months and 12 months only. In her last email of 16th June she has sent me some spurious terms and conditions about fixed term earnings, which is the first time I have seen them and I was never made aware of these when I invested in April 2024. - she states I was.I was informed by another member of staff 17th April 2025 that my HBAR & XDC tokens had completed their term and were going to be transferred back to my wallet within 7-10 working days. It’s now the 21st June and I have not received these in fact Cryptonomy have now put them into a fixed deposit account on 31st May 2025 without my permission. It’s just one lie after another after another. They are in the process of being taken over by Nomy Finance yet the CEO of Nomy is Mr. Thomas Kresge. I can’t find him on any social media platforms or any details how to contact him. If this man exists he should come onto Trust Pilot and let his customers know what is happening with their investments?Does anyone know where Cryptonomy trade from?Keith FathersA very very unhappy customer

Date of experience: Jun 21, 2025