Paid $250 for a gift card. Sent it with ETH within 5 seconds and it was confirmed within 2 mins. Their system never seen it. I emailed them back and forth several times and was told they couldn’t locate the payment. I sent more proof and screenshots, they finally found it. Said they’d refund me… and they have not. So I’m out $250. I’ve used bitrefill many times with ZERO issues, I thought I’d give these guys a try and give them some of my business. Pretty bad first experience! Looks like I’ll just stick to other sites that don’t HOLD MY MONEY HOSTAGE. Will update this review if they ever decide to make it right, til then you should keep your money where it’s safe!
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