I can’t thank this amazing flight agent (Rachel) enough for her help. I was so stressed when I called, but she instantly made me feel calm and at ease. She handled my booking smoothly and made everything feel simple and manageable.
She corrected all the details quickly without any problems. She was incredibly professional, yet so friendly and easy to talk to. Traveling with kids can be overwhelming, but she gave me excellent advice and different options that really suited my situation.
She made sure everything was cost-effective while still covering what I needed — especially with a long layover and extra luggage allowance. I truly felt supported throughout the entire process.
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Crystal Travel is one of the UK's largest independent travel agencies
