Machines are always breaking at Ithaca College which is serviced by CSC. The app has never worked properly. They came to update the machines to work with the app last year and caused a flood (why does the app need a water line?). Very often they would come to service a machine but would leave without changing anything except for resetting it. I have never seen them clean a machine, clothes always smell a little musty and the dryers have so much old dried gum on the drum.
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