This company only continues to get worse. Thr apartment complex has installed these machines and it has been nothing but a nightmare. First, paying with the digital cards is beyond a hassle. Most of the laundry rooms are under ground so you can't get service to start the machines. You have to exit the room and come back. Beyond that, I have requested numerous refunds for faulty machines. I have also requested the machines be serviced by a technician, not once has a technician ever come out. One of the dryers has been broken for over 6 months. I request a service at least once a month without any help. One of the machines charged my account twice on numerous occasions. I was told to contact support via email for a faster response. I asked when I could expect a response and was told "we will respond in a timely manner" and hung up on me. It's been weeks and still no response. Avoid this company at all costs!!!
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more