Agree with the other terrible reviews. The dryer at my complex only ever seems to get clothes 80% dry, even a small load. I submitted a refund request via the app and it’s over a month with no response. Contacted their customer service via email, and again, no response. And since I have a refund request “pending”, I can’t submit another request for money their machines stole.They claim to be “best-in-class”, and that’s true if their “class” is “how to provide bad service and worse customer service”.My advice, if you have their machines at your complex, however convenient they may be, do yourself a favor and go to a laundry mat or find a different laundry service. Save yourself the headache.
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