Service was bad enough before they went digital, but now there is very little -- no, there is no service provided at all. Our machines cannot be found on the portal and quarters can no longer be used because the cash boxes are stuffed full. Right, they don't even show up for the money. They bought the company we had for years and they don't have a lot of competition. Now, out of 10 washers and dryers, only 3 of the washers and half the dryers have been usable for 6 months or more. They respond to nothing. I am director of our HOA and desperately looking for alternatives. Our contract ends this year and we will not be renewing.
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more