The apartment complex I live in has been using CSC for a couple years and I've personally had numerous issues with the service, from machines not working properly or taking my money and the machines not activating at all. Last week I added 20$ to my account wallet. I did one load of wash and dry spending 4$. Earlier today I was getting ready to do a couple loads of wash. I opened the app and it had apparently logged me out of my account, which has never happened before. After getting back in it said I only have 1.75 in my wallet. It also said that the room is offline. When I looked at the transaction history the most recent date is from may of 2022. I might have had 2 accounts so I tried logging in a different way but then there's absolutely no funds in my wallet for that profile. So apparently my 16$ is lost somewhere and I don't even know if I'll get it back. If I could give less than 1 star I would. I highly advise anyone to avoid this company if you truly value your time and money. With the type of economy we are living in right now it's very important for a lot of people to make their finances stretch as much as possible, so losing money is not a risk worth taking.
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more