Absolute scam! I have charges from CSC Service Works that mysteriously appeared out of nowhere. The only place I could think of how the charges started was from a local laundry mat, however, the laundry mat front desk person had no idea what I was talking about. I tried calling CSC Serviceworks to find out where the charges were coming from (and to get my account information) and was told to hold while they transferred me to the department that handles accounts. I ended up waiting on hold for an hour and no answer, I called back the next day and waited on hold for another hour again! I think they purposely don't answer for a lengthy period of time so that the consumer would just hang up and give up on obtaining their refund. I had to end up going through the headache of canceling the debit card that had the unauthorized charges and filing a fraud complaint to retrieve some of my funds back. I plan on emailing them as well, hopefully that would work, we shall see! CSC Serviceworks, your customer service is horrible and you should be transparent about customers account information when asked, the long hold times are ridiculous! And you should be ashamed of yourselves! The one star negative reviews are very accurate and you should be put out of business ASAP!
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more