I wish I could give ZERO stars.My card stopped working. All of a sudden. With money on it. When I put it into the machine NOTHING HAPPENS. I have been trying to get a new card for over SIX WEEKS. The company's "support" number disconnects frequently and is not designed for people with a problem like mine (they only want the "machine ID number" to report a problem). Getting a human being is impossible. The online "chat" never has anyone available. The request for service form is never responded to. This company is AWFUL. Steer clear! Nobody will ever help you if you have a problem. I've reached out to the super and building management and they're stymied, too. These people take your money and run.
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more