We had a 5 year contract with CSC. They installed the equipment incorrectly and then blamed the HOA that the venting was not correct. Their card readers mysteriously stopped working and they repeatedly blamed the Internet connection when their credit card processor went out of business. The contract was so loose, they did NOTHING to repair machines. We had machines that were down for 8+ MONTHS. We had 15 washers and 15 dryers. At one point, we had 4 working washers and 5 working driers. They blamed COVID for not being able to get parts. Nothing was ever put in writing. Their customer service was useless. Management repeatedly lied to us and made promises they had no intention of fulfilling. The service was so bad in the last 2 years of the contract, a sign was put up in the laundry room to use their equipment at your own risk. They wanted us to pay to terminate the contract because they would not release us from it due to their poor performance. It's too bad you have to give them 1 star to write a review because they don't deserve. They should get zero stars.
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more