They put the price for their tiny, dirty washers up by $.50 per load last year without providing any additional services or improved hardware. It may not sound like much but really adds up. And it's not terribly clear what 'service' they provide considering there's been times when both washers at my complex have been broken for a week or more, often with dirty water sitting in the drum attracting mosquitos. They let you pay via credit card but if the machine turns out to be broken they won't refund the card used for payment, only mail a paper check which takes 2+ weeks.
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