I would give this crap company a ZERO if I could! They still owe me $5 from months ago and refuse to refund me, even though I have requested this many times.Half of their machines don't work. They take your money and either never start or stop in the middle of the cycle and stay locked and you have to climb on top of the machine to unplug it so the door will open. And mind you, we are old folks here so that is really dangerous and I see a lawsuit in CSC's future.Actually our company is going to sue them for nonfulfilment of their contract. Half of the time their app doesn't work or the app doesn't see the machine we are trying to start. So most of us use the old school coins to start the machines.Now, however, this crap company has gone to an ALL-APP thing without telling our building management. And, of course, the app STILL DOESN'T WORK HALF THE TIME but, unfortunately, now we don't have the coin option.Yesterday, for example, I went to wash my clothes. First, the app wouldn't load, then when it finally loaded, it didn't see the machine I had filled with my laundry. So I was forced to take the huge load of laundry out of one washer and transfer it to another. Which, after multiple tries, FINALLY CONNECTED WITH THE WASHER I WAS TRYING TO START. However, when it came time to dry the clothes, all I got was a "system error" when I tried to start a machine. Over and over again, even after restarting my phone OVER AND OVER AGAIN. I was forced to drag all the wet clothes upstairs and try to hang them all dry in my studio apartment. Thanks CSC. You suck donkey b@lls.
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With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.See more