I never got my order. I ordered 4 covers on April 4 2024. After conversing via email for over a week about my order I was first told this.Hey aaron.n.goldberg,First, thank you for your support! We appreciate you being a customer of ours :) We’re sorry that your order hasn’t arrived yet. We ship orders within 2 to 4 days of the order being placed, and once it’s shipped it can take 3 to 20 business days. It usually is delivered on the earlier end of that window, but we like to state the maximum time. Your order is still in transit.Since it is being shipped in an envelope, be sure to check your mailbox where you get things like a cellphone or utility bill. Delivery persons generally do not ring your doorbell when letter mail arrives.If you haven’t received it after your delivery window, please let us know!Then after a week I emailed back asking again where my order was, I sent this:Hi Aaron,Thank you for reaching out. As of now, there is a delay on your order due to postal strike issue. Rest assured that your order will be delivered as soon as possible.Thank you for your understanding and we apologize for the delay.Now for context there is a PLANNED postal strike for Canada and Canada post slated for May 22 2025. This email was sent to me may 7th 2025.Im very upset and I have requested a refund and I have not heard back..not having a phone number to call to actually figure out a solution for customer problems is shown to be that there is little regard for customer satisfaction.
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