Placed an order on 9/30 and have not received it. Website states the 2 items i ordered are shipped from the US warehouse however the tracking states it shipped from the Netherlands and hasn't updated since 10/16. I reached out to customer service for a refund because it is the 26th and still hasn't reached the US. I also pointed out it shouldn't even be coming from overseas because the website states it would ship from US warehouse. The response was it's still in transit and they were out of stock in the US so it shipped from overseas. Had I known that when I was ordering I would not have purchased. Very misleading and very disappointed. They said if I don't get it next week they'll refund but I don't even want it anymore and I'm certainly not giving this to my cats
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