Upon discovering that I was charged despite not completing the transaction, I quickly reached out to cancel and request a refund. I received an initial email stating my issue would be escalated, but then there was complete silence. I've sent five follow-up emails with no reply. This company is truly disappointing. I encourage others to consider a class action lawsuit against them. The positive reviews seem suspiciously fake, and anyone with a genuine experience here has likely faced similar issues.
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