This review is not about the cup itself, but about the company! I love the Cupple but really wanted a flip top lid for the bottle and a sealable lid for the cup . . . The next thing I knew the company have updated their design to incorporate both of these items. I was delighted to find that they could be purchased separately at a very reasonable price. I lost my cup whilst abroad. Not the whole thing, just the cup . . . Yet again, these can be purchased separately through the website. I provided feedback with a couple of points that I thought might need slight improvement (the original outer sleeve doesn’t fit quite right with the new cup lid). Elisa replied to me straight away explaining that the new colour coded outer sleeve is slightly longer to allow fire this. She was very gracious and polite with me despite it being my error, and offered to put things right for me at no cost.I cannot speak highly enough of the product and of the company’s customer service. An excellent product back by a brilliant company!
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A reusable cup and reusable water bottle combined in one, reducing the number of items to carry for a sustainable, on the go lifestyle.
Save space. Reduce waste.
