Initially I was asked for a review
based on my initial contact they seemed to totally understanding of the care I was looking for. I was sent 7 applicants details to be in touch with. They were local carers. In my sign up I'd stated the time of day the help was needed. I also stated for how long I needed someone contracted for.
I had 1 response but then when I contacted the carer they didn't have the time availability.
I'd been in touch with a number of other companies as well. Yes it was difficult. But after calling to say I hadn't had feedback from the rest of the other apparent candidates 2 more replied immediately to say that the hours required they couldn't cover. I guess the management gave them a kick to reply. I'm not blaming the carers at all. They were clearly busy having been booked with other clients. So why were those candidates suggested. Clearly the management team would have some idea of their work commitments.
When I called today to cancel their "search" for me I was told.. could you not have tried to get 2 carers to share the days required. I hadn't been told this was an option. Good carers are hard to find. If these poor people are being subjected to this type of supervision I strenuously feel this is bad. So no..I would not recommend this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care.
Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most.
Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client See more
