Danger. Avoid. Predatory lending model and highly unethical company.Do not trust Curbio with your home or your finances.I’m writing this review because I refused to sign the NDA Curbio offered me after our experience with them. They tried to buy my silence with a $3,000 discount—after I had already paid $8,000 to settle the cost of botched carpet installation. I chose to speak up instead. What began as a renovation project to help sell our home turned into a months-long disaster that cost us tens of thousands of dollars, delayed our sale, and caused us to lose offers on homes for my elderly mother-in-law. We’re only now beginning to recover financially and emotionally.Curbio promises professional project management, but does not deliver. What we got was a project manager who was unfamiliar with our contract, missed meetings, whispered through blacked-out Zoom calls, and failed to supervise a single vendor after our initial walkthrough. Workers arrived unannounced and unsupervised. One day, roofers showed up with no ladder or tape measure and borrowed tools from our garage. Another time, our employee overheard an electrician say, “Just make something up and write it down—the owner won’t know.” When I asked for a new project manager—just days into the project—I was told to “remain hopeful.” That request was denied.We were promised weekly walkthroughs and clear oversight, which never happened. Instead, the project manager uploaded photos to the Curbio app that someone else had taken and passed them off as his own. Vendors were rude, corners were cut, and the carpet installation we paid $8,000 for was sloppy, with cheap metal transitions replacing the original hardwood ones. It was never inspected by anyone from Curbio.Upper management did not help. Curbio’s employees set their own schedules, and in our case, that meant no accountability and zero follow-through. After weeks of delays, miscommunication, and broken promises, they finally offered me a $3,000 “discount” if I signed an NDA. I refused. Why would a company that stands by its service need to pay customers to stay silent?To top it off, I later discovered that the regional manager assigned to our project sits on the board of Angel City Advisors, a nonprofit that advocates for housing equity in Los Angeles. I was stunned. How can someone claim to care about housing justice while overseeing a company that exploits families and harms vulnerable sellers?Curbio is not just disorganized—they are dangerous. They violated our contract and our trust. They cost us critical time, money, and housing opportunities. If we had the energy, we’d sue. If you’re considering working with them, don’t. There are better, safer, more ethical options out there.
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